proactive it
Technician Name:
Bill to #:
Location #:
monthly tasks
Install latest Proliant Support Pack on server(s)
Run Microsoft Update on servers
Update additional software (Citrix, Database, etc.)
Check Integrated Management Logs for Hardware Errors
Upgrade Firewall / SSLVPN to latest BIOS / Check Logs
Upgrade Antivirus software (Server / Exchange / Clients)
Clear antivirus quarantines / Check Definition Dates & Schedule
Check license expiration date for SAV for Exchange
Install and run latest MBSA on server(s)
Check drive free space
Check defragmentation of system drives / scheduling
Review Event logs for errors and fix
Patch / Update Backup Exec - Check backup status
Evaluate current backup selections
Review Tape rotation / off-site storage with management
Review CPU / Memory Utilization
Check mail server queue / Database size
Run MSConfig and check for unneeded items
Update Acrobat and Java software to latest version
Test UPS for backup power
Label Equipment with install dates
Workstation checks - OS patches / Anti-virus / Spyware
evaluate hardware replacement needs for
Firewall
Printers
Servers
Tape Drive
Switches -> Gigabit?
UPS -> Battery over 3 years old? Overloaded?
yearly tasks
Offline defragmentation of Exchange databases
Update server and RAID BIOS
Create / Update site diagram
Change administrator password
Evaluate physical security for IT equipment
Discuss with Management long term IT plans
